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Returns Policy

If for any reason you are not happy with your purchase simply return it to us in perfect un-used order within 14 days of receiving your order and we will exchange it for an alternative product or refund 100% of your money.

Orders that are cancelled before they ship are subject to a £2.50 handling fee.

To qualify for the 14 day money back guarantee:

1. The goods must be unused.

2. The goods must be in their original condition & packaging.

3. Due to the nature of our products the items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

4. The goods must be received back within 14 days from the day you received your order.

5. Lingerie and items of clothing are non refundable and non exchangeable.

6. Videos and magazines are non refundable and non exchangeable.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you.

Please note: Postage and packaging is non refundable

To return a defective product, you must return the product within 30 days of purchase.

You should then return the goods, with all packaging, to our warehouse at

These Terms and Conditions do not affect your statutory rights.

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SexShopping.co.uk is based in the UK, all orders are shipped from the UK.


100% money back guarantee, if you are not completely satisfied with our product, just return it within our terms and conditions and we'll give you your money back.


Free Shipping on all UK orders

All items are sent in plain boxes with no obviously identifiable marks.